Support
If you need help with the app, account access, fixture matching or subscription questions, contact us and we will get back to you as soon as possible.
Website
www.fixmyfixture.co.uk
www.fixmyfixture.co.uk
Response time
We aim to respond within 2 business days.
We aim to respond within 2 business days.
Helpful info to include
Your club name, device type, app version, and a short description of the issue.
Your club name, device type, app version, and a short description of the issue.
Frequently asked questions
Quick answers
How does fixture matching work?
The app compares age group, date availability, fixture type preferences and distance to help surface relevant opponents.
Why am I not seeing any matches?
This may happen if no clubs have posted compatible requests yet, your search radius is narrow, or your date window is too limited.
How do I improve location accuracy?
Make sure your club location is set correctly in the app. Using the location feature can help improve distance-based matching.
How do I cancel a subscription?
Subscriptions purchased through Apple or Google Play are managed in your device account settings.
How do I request account deletion?
Email support@fixmyfixture.co.uk from your registered email address with the subject line “Delete Account”.